What are Policies?

Policies is a feature that allows you to set parameters to auto-approve or auto-reject businesses within the Middesk platform.

Why are policies useful?

• This can enable you to save hours of manual work by configuring a set of policy rules that meet your compliance and onboarding requirements.
• Policies also minimize human errors, as the approval process is automated and no longer requires manual intervention.
• Policies give your risk and compliance managers tools to set auto-approval rules without changing your integration or waiting for developer capacity.

How does it work?

• If a business meets your policies, the business will be auto-approved and we'll share insights underlying the approval. If a business does not pass auto-approval, we will still surface insights tied to the business to assist your team in reviewing the business and making an onboarding decision.

How can I see a record of the policy decision for a business?

• On the Middesk dashboard, you will be able to see a record of the policy decision by clicking on the "History" tab on the businesses' identity report. You can additionally check when and whether the business had a policy triggered using the policy_results API or in the policy_results object to the Retrieve a Business endpoint/call. For additional details about the API implementation of Policies, please refer to out API Reference.

If you have any feedback about our policies feature, please feel free to follow up at policies-feedback@middesk.com