You may occasionally receive a request for more information after submitting a registration or transfer to Middesk. This may happen for two reasons: 1) The original information provided to us was determined to be incorrect by the state, 2) The state agency required information that was not contained in our default onboarding questions.
If you receive a request for additional information via email, please promptly provide that information to us via the secure online form linked in the email. Your registration or transfer cannot be completed until that information has been provided to us.
Commonly requested information can include:
- An officer’s signature
- Employee wage information
- Officer information
- Company address information
- Account number corrections
We are always working to improve our onboarding flow to reduce the number of additional information requests needed to complete registrations. If you have any questions about the information requested by our team, please feel free to reach out to firstname.lastname@example.org.