Virtual Mail Overview

Middesk’s virtual mail service eliminates the time-consuming process of processing physical mail. As an ongoing benefit, Middesk scans and stores each piece of mail sent to you from government agencies. Our team tags each piece of mail with the appropriate category and flags whether the item requires the business to take action. We also extract key tax-related information and store it in your Middesk account for easy access later.

Virtual Mail Statuses

You will see one of the following statuses assigned to your incoming virtual mail:

Action required: This status indicates that the employer must take action related to the information in the piece of mail.

No action required: This status indicates the the employer does not need to take action on the information in the piece of mail. This status is also used for scam messages that our team detects.

Managed by Middesk: This status indicates that the Middesk team will be taking action on any required steps contained in the piece of mail.