Yes! If you are an Admin on the account, you can add and remove other team members.
To add a team member:
- Select Team from the menu in the bottom left corner of the Agent dashboard or navigate directly to https://agent.middesk.com/team.
- Click the blue “Add User” button.
- Enter the team member’s email address and select their role (Admin or Member).
- Select the option to “Receive email notifications” if you would like the team member to be notified of important account activity via email.
- Click the blue “Add” button.
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