Getting Started
Covered Services
- Covered Services Overview
- Do I need to set up an account for Paid Family and Medical Leave (PFML)?
- Which state fees are covered by Middesk?
- Does Middesk file my taxes?
- Can Middesk register me for local, regional, or city taxes?
- Can Middesk register me with State Disability Insurance (SDI)?
Team Management
Registration Status
- Registration Process Overview
- How long will it take for my registration to be completed?
- It is past the estimated turnaround time and my registration is still processing. What can I do next?
- Why is the Secretary of State status marked as “Not included”?
- Middesk requires an officer of the company to submit a “wet signature.” How do I do that?
- Why was the officer’s “wet signature” rejected?
Transfers
- How do I transfer an existing registration?
- What information will I need to provide to transfer my registration?
- Which parts of my existing registration can be transferred to Middesk?
- Can I transfer only one part of my registration to Agent?
- Why am I being asked to complete an additional step outside of Middesk for my state transfer?
- Why is my transfer still processing?
Virtual Mail
State Agency Account Access
- Where are my credentials for logging into a state agency portal?
- How do I retrieve a login confirmation code that was emailed to my Middesk email address?
- Why is the email address for my login at middesk.agent.com?
- Why isn’t the login link for a state agency working?
- Why didn’t Middesk create an online account for me for a state agency?
Employer Tax Resources
- What is state income tax (SIT) / withholding tax?
- What is State Unemployment Insurance (SUI) tax?
- What is foreign qualification (FQ)?
- When should I register with payroll agencies in a new state?
- Why do I need to register for payroll in a new state?
- Do I need to register with the Secretary of State (SOS)?
Finding Required Company Information
- Where do I locate my company’s legal entity name?
- Where do I locate my company’s entity type?
- Where do I locate my company’s formation state?
- Where do I locate my company’s formation date?
- How do I calculate the date on which I will have paid gross wages of $1,500 or more to an employee in a state?
- How do I estimate the monthly income tax withheld from an employee?