What is Middesk’s Virtual Mail service?

Middesk uses a "virtual" mailing address to receive mail on behalf of customers, which allows us to retrieve the account IDs, rates, and other tax info directly, to then share with you and your payroll provider.

All mail is scanned, tagged, processed, and then sent to you via your Middesk dashboard so you have all the records. Specifically, this mail is sent to the Communications section of your Middesk dashboard, which you can log into at agent.middesk.com.

It's then shredded for security/privacy reasons. If we ever receive any mail that needs to reach you physically, such as a check, we then send that to you directly. If you'd prefer to not use this service, you can request a tax agency change the address by submitting an address change request on their online portal, if applicable, or by calling the agency directly.