Why is my mailing address an unknown address?

Middesk uses 'virtual' mailing addresses to manage tax agency mail on behalf of customers. We use these addresses to receive mail on behalf of customers, which allows us to obtain the account IDs directly and share them with your payroll provider. All mail is scanned, tagged, processed, and then sent to you via your Middesk dashboard so you have all the records. Specifically, this mail is sent to the Communications section of your Middesk dashboard, which you can log into at agent.middesk.com.

It's then shredded for security/privacy reasons. If we ever receive any mail that needs to reach you physically, such as a check, we then send that to you directly. If you'd prefer to not use this service, you can request the agency change a mailing address by submitting an address change request on the online portal, if applicable, or by reaching out to the agency directly.