Frequently Asked Questions
How do I get my 2FA log-in code for my agency account?
Middesk uses special auto-forwarding email addresses to set up agency accounts. Every email that is sent to these email addresses is forwarded to what...
How to register with foreign business owners without SSN?
In most circumstances, state payroll tax agencies will require any individual officer listed on a tax registration to have a valid SSN, and usually a ...
Why can’t Middesk support my registration?
There are certain situations where Middesk will be unable to support a business’s payroll tax registrations. Some of these restrictions are based on t...
Why have my tax filings failed?
If you have payroll tax filings that have failed the first thing to do is contact your payroll provider. Middesk does not file taxes, reports, or mana...
Why is my mailing address not my business’s
Middesk uses 'virtual' mailing addresses to manage tax agency mail on behalf of customers. We use these addresses to receive mail on behalf of custome...
Why is a signature required for my registration?
The “signatory”—the person who provides their signature on the tax registration—must provide their signature to attest that all information provided o...
Why is extra information being requested from me?
State payroll tax agencies will sometimes need additional information to process or approve your registration depending on a wide range of factors. It...
How do I mark an officer as a director on my registration?
In order to designate a member of the board of directors on a registration that you're currently working on, you will start by editing the details of ...
How do I mark an officer as a signatory?
Many agencies will require a signature to authorize the registration, and in most cases this is something that will be provided by marking an officer ...
Why can’t I get past the owner/officer page in my order?
Middesk’s order forms are dynamically updated based on the state you’re submitting a registration order for. One of the most common points businesses ...